Relational Lens

Relational Lens

Understanding, Managing and Measuring Stakeholder Relationships

Schluter, Michael; Myers, Alison; Ashcroft, John; Childs, Roy

Cambridge University Press

10/2016

248

Dura

Inglês

9781107155763

15 a 20 dias

This book uses real-life examples and five key 'lenses' to highlight the importance of relationship building to effective organisations. It is for business practitioners, who will find it highly practical, as well as graduate students in fields as diverse as change management, leadership, organisational psychology, and organisational and human behaviour.
Introduction. The dark matter of organisations; 1. The value and importance of relationships; 2. Why organisations should think relationally; 3. How to measure relationships; 4. Directness - high touch organisation; 5. Continuity - connection across time; 6. Multiplexity - context for breadth; 7. Parity - power, balance, fairness; 8. Commonality - overlap of purpose; 9. What relational proximity builds; 10. Relationships between stakeholders; 11. Managing, measuring, reporting, regulating; Epilogue.
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